About us > Testimonials

Just a short “thank you “ - from all of us - for the sensitive and dignified manner in which you helped us through the delicate procedures leading to Maureen’s cremation yesterday. We were comforted by the respectful manner in which you took Maureen into your care and looked after her until the cremation. From our first contact, we have been impressed and reassured by the helpful and friendly treatment from your staff and yourself. The service itself was a moving and uplifting experience and your choice of celebrant was ‘spot on’. We have sent a separate note of appreciation to Susan. Delivery of the ‘Celebration’ was pitched at the right level between joy and sadness. In addition to the many compliments paid by those who were at the Service there has been universal praise from those who joined the live-stream from as far away as Australia, New Zealand, Canada and South Africa. Maureen would have been so proud of the way the last stage of her journey was facilitated. You have a good team.

A. N. L. J - May 2024

From the onset and throughout, everything went seamlessly. Having never dealt with bereavement, and with my mums death being somewhat sudden in the end, you couldn't have provided a more impeccable service. So a massive thank you to you and the rest of the team at Thomas Cuthell & Sons!

The Main Family - May 2024

I would like to say a very big thank you to you and the team from myself and the family for the professional and caring service you provided to us at a difficult time. From the very first meeting with yourself Paul (and Colin), you made us feel important and made us aware that you and the team were there to help with anything big or small. Everyone was extremely compassionate and caring. Collette was great and provided a very personal service and also put together the perfect Order of Service, she is an asset to your team. All the music sourced was perfect on the day. Thank you for recommending Susan Chown as celebrant, she was the perfect choice. Everything went well on the day, thanks to Mark and the team. I would also like to say a special thank you to Mark and Colin as they managed to source the flowers from the Crematorium and then place them on the lair at Grandsable. Thank you once again for the support you and the team provided to enable Mum’s day to go well.

The McBroom Family - March 2024

Thank you and your team for all your help with Robert's funeral, every one of your staff have been amazing with us, the funeral was just how he would have wanted it and it was perfect on all accounts and I will be forever grateful to you all

The Park Family - March 2024

I will also take this opportunity to thank you and your wonderful team again for all of the support that has been given to us since May last year. I will be forever grateful to you all for making the most difficult time of our lives just that little bit easier to deal with. You are all incredible people and every one of you is doing a superb job.

The Raybold Family - January 2024

I just wanted to drop a quick message to thank you all for yesterdays funeral service which couldn’t have went any better, it was flawless from beginning to end, allowing for a superb tribute to my late fathers life. All the team involved were wonderful throughout, couldn't do enough to help and contributed to making a difficult day that much easier.

The Johnston Family - October 2023

Many thanks to Paul and your team for your help today. At difficult times it's good to have people you trust and can rely on by your side and that's what we have in you.

The Morrison Family - September 2023

Just a short note on behalf of my family to thank you and your team so much for the help and support you gave us to arrange and deliver my Mum’s funeral etc. The kindness shown by yourself and all of your staff was phenomenal and the smoothness of the process made everything so much easier for us at an extremely difficult time.

The Murphy Family - April 2023

We wanted to express our thanks for your professionalism and empathy during the sad passing of Rena. We know she would have commended you all for your support and efforts to ensure a beautiful celebration and final send off. Her life was a full one and it meant a lot to us that her funeral was arranged with such personal attention to her body and soul.

The Mason Family - April 2023

I wanted to take a moment to express my heartfelt gratitude for all that you did in handling my mother's funeral. Your care and professionalism during such a difficult time was truly appreciated. The way you guided us through every step of the process and made sure that everything went smoothly was a true comfort to us all. Your compassion and understanding meant the world to us during this challenging time, and we are so grateful for everything you did to help us say goodbye to my mother with dignity and respect. Thank you for all that you did to make my mother's funeral a special and meaningful event.

The Boville Family - February 2023

We cannot express how thankful we are to you and all your staff at what was an extremely difficult time. Any bereavement is stressful but adding to that was our total lack of experience, out of country concerns and our "professional" desire to be involved in small details. We can only say we appreciate your patience with us. The funeral you prepared went beyond our expectations as a tribute to our wonderful Dad.

The McNab Family - December 2022

I want to firstly thank the team for a beautifully fitting funeral last week for my dad; despite the weather we were so well looked after and every detail considered. Please pass my thanks to William, Elaine and the team. Thank you again for a beautiful and sensitively managed service, it's meant the world to my family and me.

The Kelso Family - November 2022

I just wanted to say a huge thank you for everything that you and all your colleagues did to make yesterday go so well. Every single person that we have dealt with since dad passed away has been so incredibly professional and kind which has helped to make a difficult process that little bit easier. While death is essentially the day job for you, it’s not for those going through it and I really wanted to commend everyone for making the service we received feel so personalised. Cuthell’s came highly recommended and it’s clear to see why. We would also have no hesitation in recommending your service to other families in the future.

The Doig Family - October 2022

Thank you to everyone for your help and support which has made a difficult time more tolerable. The patience and empathy shown by you all was much appreciated throughout the process of arranging the funeral service and internment of my stepdad.

The Winnifrith Family - June 2022

We just wanted to thank you and your staff for all your efforts, support and kindness over a very difficult couple of weeks. Yet again, you organised everything perfectly and removed much of the stress and worry for us. You have built a fantastic business with a group of people ideally suited to helping families at these difficult times so thank you so much and all the very best

The Grant Family - June 2022

I did pop into the Denny office yesterday to thank the staff in person, and would like to offer the same thanks out to yourself for the wonderful service that you and your team provided for my Papas funeral. Everything went perfectly, and all the comments from attendees afterwards were extremely complimentary. The vintage car got plenty of compliments, and in everyone's opinion was a very fitting addition to proceedings. You and your team made a very difficult time a bit more manageable for the family , and for me personally, I would have certainly struggled otherwise.

The Paterson Family - June 2022

Firstly, thank you for all the help you and the team have been over the last couple of weeks. The professional, empathetic and efficient service took so much pressure off us and put our minds at ease from the very start.

The Yates Family - May 2022

I just wanted to thank you, William and John for looking after Mum and us so well. You made the process so easy for which we are very thankful.

The MacLean Family - March 2022

Many thanks for your services & personal touches that enabled my mums funeral to go as smoothly, with as much dignity as possible, during what was a traumatic time for our family. Without yourself, & all that I had contact with, over the weeks leading up to the actual day I doubt I would have coped as well on the actual day, for that I will be ever indebted.

The Tracy Family - February 2022

I just wanted to thank you, William and everyone else who looked after John, all your help and support was amazing, I can't thank you enough. William was amazing, as always, and remembered me from my in laws funerals. Thank you again from the bottom of my heart you made a difficult day as easy as it could be.

The Braithwaite Family - January 2022

We want to say an enormous thanks to you and your team for the way you’ve so kindly and carefully looked after us over the last 10 days since my uncle died. From Liz who answered the phone originally, to your good self in our meetings and phone calls we’ve had the most impressive service! We’re very thankful for the way today went, our aunt is very pleased and thankful too and we don’t think it could have gone better in any way. It’s a great relief! We’d definitely like to appoint you as the Henry family funeral undertaker from now on! You did everything you said you would and made our lives so much easier. It’s feels so inadequate just to say thank you but we really mean it!

The Henry Family - January 2022

We wanted to pass on our most sincere thanks to you, and your wonderful team, for your amazing support, help, sensitivity, and incredible professionalism over the past two weeks. Right from the first call to your office, through to the last farewell at the catering venue, the whole process has been incredibly well managed, and that has been such a relief to us all.

The Weir Family - December 2021

I just wanted to say thank you very much to you and your team for all that you did and the way you managed it, from our first point of contact through to the service itself. I really appreciated how you dealt with my Mum and how you steered her to making difficult but necessary decisions. I can see that your role is a very sensitive one and I thought your professionalism shone through from start to finish.

The Cannon Family - December 2021

I just wanted to thank you for the efficient and professional service you and your company provided. From the first call to Liz, who was so comforting and professional, Inger who was so understanding and helpful to my mum, right through until the end of the service yesterday, there was nothing to fault. This made everything so much easier for my mum, brother and myself.

The Barr Family - November 2021

Thank you for your help and advice with caring for Leigh after her passing. You and your team at Cuthell's made this unbearable time a little more bearable because of your care and professionalism. You did Leigh proud!

The Robertson Family - October 2021

Belated thanks to you and all at Thomas Cuthell for the way in which my wife's funeral was handled. From the first moment when I spoke to Alistair late on the Friday up to our meeting in your office a week or so ago everything was done with courtesy, kindness, sympathy and great efficiency. It was a perfect example of how a funeral should be managed from start to finish. Our family are very much in your debt. Please pass my thanks to Alistair, Mark, John, Nicole and Mrs Smith in your office. The order of service booklet was beautiful. It goes without saying that Richard III's hearse was a special memory and my wife would have loved that!

The Scott Family - July 2021

Many thanks for your kindness, care and attention to detail in organising our dad's funeral. You made organising the funeral as easy as it could be under the circumstances and nothing was too much trouble for you. The funeral was just as we hoped and one of which we are sure dad would have been proud.

The Robertson Family - May 2021

Thank you very much for the care you took of Mum’s funeral, everything went very smoothly and we gave Mum a good send off. Once again thank you to you and your staff for the respectful, caring and professional manner in which you conducted Mum’s funeral.

The Ramage Family - May 2021

I feel the need to record our gratitude for your outstanding service and level of care. Your quiet professionalism, patience and understanding at every step in the planning and on the day itself was very much appreciated. You made yourself available at all times of day and night when decisions or advice were required and I was always reassured after speaking with you. As a result of your input, the service for my mum was truly our time to give thanks for her life, and your attention to detail and care, particularly in these complicated times, freed us to reflect solely on that. By then end of the day, having shared worship with those present and also those far removed, we were so thankful for all of your work.

The McBride Family - March 2021

I just wanted to thank you, Paul and your staff for everything and helping to arrange mum’s funeral yesterday, Nicola and Liz were a pleasure to deal with. I was so glad that mum managed to be brought home, despite the terrible weather. Please pass on my thanks, especially to Paul and the staff for helping me when we delivered the flowers in the morning. Also for being able to collect us at the house and the lovely service they provided. Everything went as I’d hoped, a fitting day for a wonderful mum.

The Morrison Family - February 2021

On behalf of myself, my dad and all my family, I would like to thank you for all you did to support us on the sudden death of my mum. Everything was just perfect and precise and the service we received from all your staff was first class. From the first minute I spoke to yourself, the visits to see my mum, to the family being brought back home after the service.

The Williamson Family - January 2021

Can I take this opportunity to thank you and your team for everything. From our first phone call through to the goodbye to your drivers yesterday, everyone commented on how calming all of your team were. Very professional!! A huge thank you to you and all at Thomas Cuthell & Sons

The Russell Family - December 2020

Thank you again for the efforts of you and your team over this last week, the dedication and professionalism was plain to see and it made a very difficult time easier for all of us.

The Burt Family - December 2020

Thank you to William who made planning the funeral and helping to sort the funeral arrangements easier for me. From the moment I sat down, you eased everything, listened and understood my situation. All the reception staff were so welcoming and made things much easier for myself, taking time to speak to me, making sure I was ok and asking how everything was whilst talking about my dad which was very comforting

The McEwan Family - November 2020

On behalf of the whole family a massive thank you to all of the staff involved in the care of our Papa particularly to Mark. I’m sure it is no surprise to you that he held it all together and truly took care of us all – nothing is ever too much trouble and he never treats people as if he has done this many times before. It is, I expect how he would wish his family to be treated. Please never lose that as a company!

The Sneddon Family - November 2020

On behalf of the family l would like to express our appreciation to yourself and staff at Thomas Cuthell. Your personal involvement and the assistance and courtesy shown in arranging the funeral of our father has been very much appreciated.

The Spackman Family - August 2020

Just a note to thank you for making a very difficult day run as smoothly as it could in the circumstances. Brian was very special to me and many others which was borne out by the number of people who turned out to pay their respects. It was especially comforting to me to see Allan driving as we were all at school together.

The Nimmo Family - July 2020

A big thank you to you and your staff for the great service that you provided us with on the sad occasion of Duncan's passing. From contacting you to request your assistance through to today, the care and professionalism from you and your team has been greatly appreciated by Nancy and the rest my family.

The Nicol Family- January 2020

We haven't spoken since Mum's funeral, but just wanted to let you know that everything was simply perfect. Your kindness, consideration, professionalism and much needed guidance and support throughout the whole difficult process was very much appreciated. Please also pass on my gratitude to all your staff.

The Cuthell Family- January 2020

Just to say an enormous thank you to you and all the team for the amazing support and service in organising the final send off for dad. From my initial contact with you, Paul, on the day dad died, we felt that, throughout the whole process, nothing was too much bother, no request was too silly and anything we wanted was accommodated. The guidance given was excellent, communication with all parties was great, and the whole day went smoothly. Your team provide exceptional service in a caring and professional way.

The Marandola Family - January 2020

Myself and my brothers wanted to thank you and your team for your hard work and dedication to making the funeral and interment of my aunt so wonderful. Everything was taken care of, we knew what we had to do and what was happening next and everybody was so kind to us. We really appreciated everything you did for us.

The McLuskie Family- December 2019

Just a small message of thanks for your kind and professional handling of the funeral. With your clear direction and advice myself and the girls have been able to navigate this difficult step in our journey. I actually thought Wednesday was beautiful and that's not an adjective I ever thought I would associate with a funeral. Our Irish relatives commented on how impressive you and your team were.

The Morrison Family- December 2019

On behalf of the whole family, please accept my heartfelt thanks for the way in which Thomas Cuthell & Sons, in particularly William, dealt with my father's funeral. From our first phone call on the evening he died through to his interment, we were assisted and advised throughout the process with compassion and professionalism. The funeral itself was exactly what my father wanted, due in large part to the arrangements you made.

The Scrimgeour Family - October 2019

I just wanted to thank everyone at Thomas Cuthell & Sons for their services at my brothers funeral. Special thanks to Mark who ensured that everything from start to finish ran smoothly. He really did cater for our every need, Inger & Louise were fantastic too. In fact every member of staff were amazing, you have such a great team and they all played a part. The way they deal with matters is a huge comfort at such a difficult time. If I was in your industry I would have no hesitation in having every member of your staff on my team. They really are a credit to you. They certainly make the worst times in your life just the bit more bearable and comforting.

The Jackson Family- August 2019

Thank you Paul and all of your colleagues for the way you helped us through the loss of my cousin. It was a difficult time but you were all superb and you all went way beyond what I would call the normal line of duty - even to little things like making sure we didn't slip as we moved around the grave.

The Pollock family - May 2019

Paul guided us through the preparation process for the funeral, his compassionate, calm and well organised approach was a great source of support to us. Communication was excellent throughout and we were confident in trusting the service of Thomas Cuthell and Sons. The professionalism and care we received from all the staff we met helped us through a very difficult time.

The Gibb Family - February 2019

From the moment you took my call you have been very supportive through the loss of my mum. The way you even asked the questions in organising her funeral was to a very high standard. I appreciate this very much, this was very comforting to myself and the family.

The MacDonald family

Thanks once again for your assistance throughout, you have made a stressful and upsetting time much easier with your professional approach and sympathetic handling of the funeral arrangements.

The Dewar family

We will never forget your kindness or the caring and courteous service you provided for us all, it was much appreciated. Thank you again for all the help you gave us.

MacPherson Family

In a funeral director you should seek someone who empathises with you, will look after you. You need that support when you are in that horrible situation. Whatever we asked of Thomas Cuthell and Sons they did. They were so easy to deal with. I work in the services sector and very rarely do you see such a uniformity of professionalism across the business. It seemed to be embedded in the firm’s corporate character.

Dawson family